Inte ett systemfel? Vad är “systemet” då SOS Alarm?

Uppdaterad kl 13.10 23 april: Ett feltolerant eller felsäkert system (“poka yoke”)  i fallet med SOS Alarm skulle kunna vara att en larmoperatör som märker att det pågående samtalet är svårbedömt trycker på en knapp. Denna leder till att någon kollega lyssnar med. Med dagens teknik kan det vara någon annan i rummet, chefen eller [...]

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The LUCK concept – part 2 – Kognition!

Executing the LUCK concept Most customers ask me primarily for the “L part” of this concept. To establish a learning and developing organization is essential to a lot of us today. However, as I’ve worked with my customers, starting the opposite way pays off! So, lets start at Kognition (which of course in English is [...]

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Restructuring Nokia – Not an easy task!

Nokia and Microsoft today announced the alliance on Windows Portable 7. Link here. The strategy and investors briefing is at 12 am/Noon UK time. In the Q&A, Nokia CEO Stephen Elop, took into areas I haven’t yet heard him talk about. The question on the amount of “the huge staff of Vice Presidents and how [...]

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