The LUCK concept is an integration of four areas to accomplish true change management:
Lean Leadership; continuous improvements by No Blame, Sharing, Transparency
Unifying internet services: services for enhanced communication, sharing, storing and search
Coaching skills: ability to develop and empower, transparency
Kognition: cognitive responses in this era of internet
The book is currently available in Swedish only (get it here) but an English version is under way!
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