The LUCK Concept applied to your first day after vacation

Kognition:
As you’re relaxed – any kickstart may be misinterpreted by the Limbic system as a “fast response” – leaving a too harsh answer. Be gentle, soft and if you over-react, apologize. And sleep overnight before sending off that email. You may find excellent replacements to the scratchy words.

Coaching:
Who can you support and empower in your working group as a good start?

Unifying communications:
What great examples of achievements this Summer deserves to be spread?

Lean leadership:
No Blame – misstakes are at least attempts. What to learn from them?

Good luck at your first day!
Johan

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Always remember: “The opposite is true as well”

 

Whoever you argue with – they may have a completely different opinion (and agenda). Now matter HOW wrong you think they are – they probably have THEIR reasons. If you are prepared to listen – you will understand their position. Not necessarily AGREE. But understand. And that’s a start!

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Why “what” is often less important than “how”

Ever argued with relatives what really happened when that picture was taken? Well, does anyone really know?

Time to give more feedback to your employees? Often when I work with managers and groups feedback and other communication gets stuck in “right-or-wrong-discussions”. Communication like this often ends up in lost motion forward. So, what to do?

Research into our memory system of our brain reveals that we seem to remember things not the way they were. Now, this has been known for a long time – “reality” is filtered through our perceptive filters. We also tend to enter parts of our personality into memories. This has been known also for some time. What’s new is we seem to remember things the way we need to remember them! We remeber them the way it serves us best right now…

Conclusions from this? Maybe in feedback, and in appraisals – when memories of important issues and actions differ – why not ask the unexptected question “How come we remeber it so differently?” and “What may be the reasons for our different memories?” and definitely “What can we learn from this?”

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The LUCK concept – part 2 – Kognition!

Executing the LUCK concept

Most customers ask me primarily for the “L part” of this concept. To establish a learning and developing organization is essential to a lot of us today. However, as I’ve worked with my customers, starting the opposite way pays off! So, lets start at

Kognition (which of course in English is spelt “Cognition”):

In an early stage of developing the LUCK concept I found brain research to be a great door opener in the sales phase. I also found people who may be sceptic to Lean and Coaching to trust brain research and cognition. I visualized the concept as the L, U, and C to be parts of a rope, whilst the K was the cover or mantle/sleeve, protecting the inner three cables. Areas of Kognition:

Perceptive filters and lenses – we choose what reaches our brain, based on history and experiences
The Lizard Brain – a simplified model of our rapid, inherited reactions; attack, escape and defense
The Needs system– Maslows hierarchy of needs, Seen-Heard-Acknowledged, Need of belonging et cetera
Behavioural systems – How we act and respond to get acknowledged and accepted
Inner and outer world – how the inner world is created, maintained and balanced
Group dynamics – effects of human gatherings, FIRO, groupthink et cetera
Team dynamics – What makes great teams: diversity, communication, goal setting et cetera
Defence mechanisms – functions that basically protects my self esteem and belief system, making it hard to control another human being

Working in this area is VERY rewarding and the amount of daily insights is staggering

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